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Cookie Policy

At Homex, transparency, compliance, and client protection are at the heart of our services. As licensed conveyancers offering consultancy through a regulated solicitors’ firm - 360 degree law services, we are committed to handling your personal data and online experience with care, professionalism, and compliance with all applicable laws — including data protection and privacy regulations.

This Cookie Policy outlines how cookies and similar technologies are used on our website, and how these support your interaction with us, including when we handle your matter or connect you with our legal partners at 360 degree law services.

Who We Are

Homex is a consultancy platform that connects clients to professional legal services, including regulated conveyancing. We offer personalised, step-by-step guidance. Once we begin acting on your matter, communications may come from Homex, a regulated firm authorised to provide legal services under the legal compliance framework. This extends to our handling of your data online — including cookies.

What Are Cookies?

Cookies are small text files that a website saves on your device when you visit it. These files help the website function efficiently, improve performance, and personalise your experience. Some cookies are essential to provide secure and compliant services, especially in regulated environments like legal and conveyancing services.

Types of Cookies We Use

We use the following cookies to ensure your online experience with Homex is secure, user-friendly, and tailored to your needs.

Cookie Name Purpose Duration Provider Category
XSRF-TOKEN Prevents cross-site request forgery attacks Session Homex Strictly Necessary
session_id Maintains user login/session state Session Homex Strictly Necessary
_ga Google Analytics – tracks usage for performance improvements 2 years Google Performance/Analytics
_gid Records user interaction on a session basis 24 hours Google Performance/Analytics
_gat Limits request rate for analytics tracking 1 minute Google Performance/Analytics
user_preferences Stores your preferences (e.g. property filters, display options) 1 year Homex Functionality
OptanonConsent Stores your cookie preferences set via our banner 1 year OneTrust (if used) Functionality
IDE DoubleClick – delivers personalised Google Ads 13 months Google Marketing/Targeting
_fbp Facebook Pixel – used for remarketing and behaviour-based advertising 90 days Meta (Facebook) Marketing/Targeting
personalization_id Tracks ad interactions and personalisation via Twitter 2 years Twitter Marketing/Targeting

Note: These cookies support functions necessary for user identification, professional follow-up, and in some cases, secure handling of legal case-related communications.

Why We Use Cookies

Our use of cookies aligns with our role as both a legal service consultant and part of a regulated conveyancing process. We use cookies to:

  • Ensure security during your online interactions (CSRF protection, session tracking)
  • Monitor site usage to improve how you find and interact with legal support
  • Remember your preferences for efficient communication and service matching
  • Support marketing campaigns that help clients find regulated legal advice
  • Maintain compliance with legal industry data practices and obligations

Some cookies may be used by third parties (e.g. analytics providers, social platforms) to support collaborative communication, tracking document views, or email engagement.

Legal Basis for Use of Cookies

As legal service facilitators, we collect and process data in strict alignment with:

  • UK GDPR and Data Protection Act 2018
  • 360 degree law services Framework for service, security, and compliance

Managing Consent

When you first visit our site, you will see a cookie banner. This allows you to accept or manage your cookie preferences. Non-essential cookies are only set if you provide explicit consent.

You can update your preferences at any time by clicking the "Cookie Settings" link at the bottom of our website.

If we act on your matter, consent to cookies ensures the secure delivery of documents, emails, and legal notices. Some email tracking cookies may be used to confirm message delivery and document access.

Third-Party Integrations

Our site may contain links to, or embed content from:

  • 360 degree law services portals or document platforms
  • Google Maps, YouTube, or Live Chat systems

These may place their own cookies on your device, subject to their respective policies.

How to Control or Delete Cookies

You can manage or delete cookies through your browser settings:

  • Chrome
  • Safari
  • Edge
  • Firefox

Please note: Blocking essential cookies may affect secure login, session management, or prevent access to regulated documents or client communications.

Updates to This Policy

We may update this policy as necessary to reflect legal, regulatory, or technical changes. When we do, we will update the “Effective Date” at the top of this page. You should review this policy regularly to stay informed.

Contact Information

If you have any questions about our use of cookies, or how we process your personal information, please contact:

Homex
Homex Property Solutions Limited, C/O Sebastian and Daughters, 18 Neals Corner 2 Bath Road, Hounslow, England, TW3 3HJ

Email: myhome@homexlegal.co.uk

Phone: 020 3822 0881 , 020 3822 0881

Where legal services are involved, your correspondence may also come from:

360 law MW
Authorised and regulated by the Solicitors Regulation Authority (SRA)
www.360lawservices.co.uk